Jacob Khan: Yelp Reviews, Voyeurs And Salon Drama

Ready for more salon drama stories? In this episode, we take aim at Yelp reviews and why they can be negatively impacting, even when the review isn’t true. Ryan Weeden sits down for an interview with Jacob Khan, hairstylist, beauty influencer and owner of Jacob K Hair. Ryan and Jacob talk about their experiences with problematic customers, bad Yelp reviews, and how to deal with these issues, including the odd voyeur or two. A great listen for people interested in the hairstylist’s business.

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Listen to the podcast here:

Jacob Khan: Yelp Reviews, Voyeurs And Salon Drama

I am super excited for this episode. We've got somebody who's been on the show before. He is a friend of mine. He is funny as heck. He also has a show called This Is A Bad Idea but I think it's a great idea because one, I love show and two, it is so funny. You got to listen to it and you will die laughing. Please, welcome back to the show Mr. Jacob Khan. We don't have a set agenda. Whenever I talk to Jacob, it goes on a million different tangents. We like to keep the audience guessing. It's a lot of fun. It's like your show.

Thanks for having me on. You can see there are a few segments. Whatever segments we have, we are trying to create opportunities for funny conversation or storytelling. We called it This is a Bad Idea because our initial thought was we're not going to censor it, if somebody says something like, "I don't like this brand." It’s one thing that we have. It’s a good example of this is called take it or leave it, where we read advice that companies have put out for hairdressers. We decide whether or not to take it or leave it. We say what we like or don't like about it. We mentioned whose advice it is. We're not sparing any feelings. We're also not trying to intentionally be mean about anything.

It's meant to be fun and funny. It's very raw and real. It’s an uncensored hairdresser show about everything with the idea. First were thinking like, "Why don't we make it about all the stuff that you can't talk about in-salon?" You don't talk about politics, religion and social issues. I started to feel not funny. We tried that out a few times for specific topics. We were planning on doing it and then COVID happened. All of a sudden stuff about politics and social issues were not funny. It was not something to be joked about at that point. It felt in bad taste to be like, "We're specifically going to do this. We're politically uneducated.”

This is not the time to be doing that because people are looking for a platform to shout out in, it’s that cancel culture.

We would have been canceled before we even started for sure. Now, it is hair-related or hair adjacent talking exactly about hair. We're not going to get history of your favorite hairdresser. You're not going to find out what new tones I'm using but for instance but you find out like that Ben almost burned down a neighborhood in Texas one time while he was on tour. He is a hairdresser. We figured that is hair related. We do a segment called Hair in the News which is a great one. I don't read any of the content. I read the headline and then we get into the content on the show. You never know what will happen. For instance, Kim Jong-un has banned mullet in North Korea. You're not allowed to wear a mullet or skinny jeans in North Korea. He's only approved twelve specific haircuts. You can have 1 of these 12 haircuts. I was like, "That's incredible hearing the news." Kim Jong-un hates hipsters. Maybe we didn't know that and then we do. I think we probably did know that but it is confirmed. You never know where those things are going to go. It could be a bad idea or a good idea.

There was one hairdresser that has banned vaccinated hairdressers or clients from coming to their salon. Not unvaccinated but banned the vaccinated ones. We get into that too. That gets a little bit crazy. We read the headline. It says, “Hairdresser murders the whole family.” We get into that. It's funny. What's weird about news, hair and hairdressers is that they'll put out a whole article about a hairdresser doing something that has nothing to do with the fact that they're a hairdresser but they will list them as a hairdresser. There was one about this hairdresser that got in a fight at a bar. She fought these two girls at the bar and went to jail. That was about it. It never references why is it important that you're a hairdresser but the people are saying, "Hairdresser gets in a fight at a bar." I'm like, "If it was a dentist, would they find out or whatever profession? Are we being real specific?" It's been an interesting ride learning about hair in the news but it can be a bad idea.

I love the direction of that too because we all could use a little bit more smiles in our life. If we had more puppy dogs and rainbows in our lives, instead of always looking at the negative, we'd be much happier as a collective human race. I've started to take an even more raw approach to my show in general because I feel like people are craving that authenticity. The more that we can show what's happening internally as opposed to what our lives look like externally, it's more relatable and people are going to latch on to that more.

Yelp is a tool for fools to oppress small businesses.

That's all very raw. It's vulnerable. It's that stuff that people are interested in. An artist, it's similar to that but it is not serious at all. It's mostly us talking nonsense, even if we're giving our actual opinions about something. You're not going to grow as a person reading our show. If you do, then we did it wrong. You can't see that serious.

Disclaimer, you will gain no useful information from this show.

We found out that the shoe Crocs Are Not Edible. You're not able to eat them if you were wondering that. That's about as useful as the information yet.

I saw some of the headlines for some of the episodes. One of them was Yelp is the Devil. I thought that one attracted me.

It is a tool for fools to oppress small businesses essentially. As a business owner, you have almost no power on Yelp but anybody can go, put whatever they want on there and not even consider. “Is it real? Is it not real? There's no way to rebuttal. It's ridiculous.” I got one bad review on Yelp. I don't even look at Yelp. A friend of mine named Allie Davis, a colorist at South Carolina. She's a phenomenal colorist. You should follow her if you don't already. She came and taught a class. She said that she tried to look us up on iMac. iMac uses Yelp for its reviews. I'm always using Google Maps so I'm always focusing on Google reviews and not Yelp reviews.

She saw this review and it only shows a bottom line. It's one star and it says that they feel sorry for the women in my life. It's so specific. I go and I see who it is. It's this client that came in but I had to fire the client because they were texting the front desk while they were in the chair in the salon getting their hair done, questing a different stylist to do their hair. Someone's blow-drying. They're like, "I don't want this person to blow dry me. I want someone else to." They text the front desk. I come over and I tell them, "Your behavior is bothering me."

I don't want to get into too much of the details of it but she was exhibiting some racist behaviors. I tell her that her behavior is a problem. "I'm going to finish your blow-dry and then you're going to go. You don't do your hair done here anymore." Her review says that she's not racist. She voted for Obama. I'm like, "That's the key. That's all you have to do to know that you're not racist. If you did that, you could do anything else. You could be horrible to everyone. You're just a thing apparently." She feels sorry for the women in my life because of the way I spoke to her. I'm like, "I'm not judging how I speak to you based off of your gender. I'm doing it based on your attitudes and behavior."

After I kicked her out of the salon for being a racist nuisance, her husband came up to the salon looking for me. I was not there. I was headed to Arkansas or Myrtle Beach. He comes up looking for me. I call him. He doesn't answer. He says he doesn't have time. He had probably come by this salon to look for me. He leaves me this long message saying, "I will find you. I will do all this stuff." It was a very threatening message. It's like, "You feel bad for people in my life but your husband is raving and going crazy. You're texting the front desk off. What a hard couple qualities too." Yelp is the devil because it allows those people to have a voice where they should be silenced and muffled.

It's exactly a platform made for the consumer. It doesn't support business owners or care about what they have to say anyway.

"He will take that down if he gives us $3,000." Yelp wants you to pay them monthly to suppress bad reviews and stuff. I'm like, "That's fraud." The whole thing is a joke. In Google reviews, we go on. I respond to each one, good or bad. We say, “Thanks. Fuck off.” That is my approach to the review stuff. If there's something that has gone wrong in the salon, then I face it head-on. If we did something wrong, we're going to do whatever we can to make it right. We're going to give the best level of service we can. It's 110 reviews. They're all five stars. I have five all one star. When there's nothing in the middle, you know. You're like, "These people are a little off." Usually, it's about me. It's saying that I have a bad attitude. I'm like, "I love that. Give me all the one-star reviews for having a bad attitude if you're a jerk." That's my goal in life.

“He's a confident business owner. I don't like that.”

“He didn't let me walk all over him.” I couldn't get anything for free when I complained there was a problem.

“They wouldn't change my mid blow dry. What kind of customer service is that?”

Have you ever heard such a thing?

No, I can honestly say that it's bizarre.

I can't believe it happened. It's not my client even. It's not something that I did. It was an assistant that was blow-drying for somebody else. An assistant that goes through a very rigorous training program to be approved, to be on the floor or to be even be approved to be blow-dry some of the clients. You don't get to do that right away. You have to pass to do that. It's not like this person is doing a bad job. I have faith in them to do a good job. They were giving me a regular old blow-dry. It's not like you go in the Met Gala to give me some crazy thing. It was a blowout. It's annoying.

What happened then? They got the number and texted the front desk?

They had the number. They come to get me. I'm doing my client. They're like, "What do we do?" Twana is the one blow drying this client. I walk up and go, "Twana, I'm going to take over." She goes, “Thank you.”

You were saving her.

We could get the energy. She's saying that she wanted this other girl to do it like someone who's never done her hair. She's like, "She does a better job." I'm like, "You've never seen her do hair. She's never touched your head before." That's when I was like, "I'm the owner. I'm going to finish it for you. I don't like the way you're behaving. It bothers me. You are bothering me." I was so shocked that it was even happening, to find out that it's for no good reason, that there's nothing wrong with the haircut or the blow-dry. The review says that I manhandled her. She’s liked, “They're going crazy with the blow-dry.” I’m like, “I would never do that. That's the craziest thing ever. It's so stupid.”

You didn't accidentally smack the side of the head.

I get closer right on the tip of her nose. I am right there and she said sorry. Sometimes things slip. The person Allie was reading the review. She's like, "The girl rats herself out in the review. The review itself is so crazy as you read it. This person is nuts. You can't take this review seriously."

You have all these great five-star reviews and then you have these occasional one off one-star reviews. The normal person should be able to distinguish what to believe. If you're like me, a lot of times when you go look at a new business, you're going to start with the one-star and you're going to see what they have to say. You're going to see if there's a pattern. If you start to notice a pattern, that could be a problem if everybody's complaining about the same person or the same service issue but if it's not, you're going to be able to see that this person is the stand-out issue.

You know the reason though. All one-star reviews mentioned me but I didn't do any of their hair. Most of the one-star reviews, at least 3 of the 5 say that they loved their hair, that their hair looked great. They were a rude person. I don't tolerate this thing from a client. We are not rude to you. The client is picky. They can know what they want. That's totally fine. If they're picky and they don't get what they want, we try our best but if you're overtly rude to people, you cuss at my staff at all, you say like, "Fucking blow-dry," then you're out. You're done. As soon as that happens, it's over. In blonding services, they're a few of them. It's somebody who's very dark that wants to go very light one day and the situation does not allow for that. You spend five hours doing it. You make huge leaps and bounds with them. They go to the front and they're like, "I'm not light enough. I don't want to pay." This is what this one girl says. The result is phenomenal but maybe she wants her hair to be clear and translucent but it's not. It’s slightly opaque.

She's trying not to pay at the front. My front desk is like, "You have to pay. You can't leave without paying. Sorry." This girl wanted me to contact her afterward because with her experience, even though she had a five-hour-long color service and I believe was undercharged off when I looked at what she was charged. I'm sure that service is impeccable. Because she threatened not to pay and cuss the front so I was like, "You don't get your hair done here anymore." She was expecting me to call and be like, "Anything you need, ma'am. Here's your money back. My confidence gets a little dime bag for you." She got the opposite. It was like, "You're getting no refund. You also no longer get your hair done at the salon. Have a wonderful day." She was so upset but I was like, "It's fine. I don't care. It doesn't bother me."

The customer is always not always right.

Customer is almost always wrong unless you're saying a good thing. I don't even mind saying all the bad reviews. Another one says that their haircut reminded them of a trauma that they had had earlier in life. I'm like, "You are still working out in therapy. Don't come and ask for a bob if the bob reminds you of trauma." I also did not do that one. I was not involved but my name was brought up in that one. Another one says that they love their hair and their stylist. They were trying to book through DM on Instagram with their stylist. The hairdresser says, "We do all of our bookings at the front desk. Text the front desk or call and they'll get you set up." One-star review thing is that they loved their hair and they did an amazing job but they want to have a personal relationship with their stylist because they couldn't book through DM. One star.

I had somebody give me a one-star review before because they call it on a Monday and we’re closed.

I'll get a DM that says, "I checked the front desk. I haven't heard anything." I'm like, "What do you want? It's Christmas Day." It's 1:00 AM and now it's 8:00 AM. The phone opens at 9:00. It's like, "Give it a second."

I remember one time one came in for a consultation. She wasn't a client yet. Her hair was already see-through. It was blonde. It couldn't be any blonder. I told her straight up that I couldn't help her out because I didn't want her hair to fall off. I don't want to yell too loud. I told her, "I'm sorry. I can't service you because I'm afraid of the quality of your hair." She gave me a one-star.

“What is blonder than this?”

“Nothing is blonder than this.” On the Yelp page after her comment, she went in and started commenting on her comment. Maybe she had 6 or 7 different comments in response to her own comments. It's like she was trying to justify her own ridiculous behavior.

The more go she does the less credible she becomes though as the ladder happened.

She is trying to continue to justify it.

"I got it before myself at home and it's in blonde. I did more blonde in it." I’m like, “Then go home."

This one in particular got 2 or 3 of her friends to go out and leave reviews on my Yelp page. They had never even been clients there. They've never even stepped foot into my salon but they were bombarding me in her defense.

That's the review. At least they had tried and you had turned them all away.

How ridiculous is that? They're talking about my unfair business practices. It was complete bullshit. They kept going on about how terrible their experience was and how unprofessional I was.

The customer is almost always wrong unless you're saying a good thing.

These are our only reviews. We refused to do hair.

What was sad at this time is I only had about fifteen reviews. These negative reviews impacted my scores where I had 2.8 or something. I'm freaking out. I'm like, "How do I get my score back up?"

I haven't gone to a salon to get my hair done since I was a teenager. I got my license when I was eighteen. I got my hair done whenever I worked from that point forward. I'll look at reviews for a restaurant. The only thing I ended up looking at reviews for. I am not even experienced like, “Do clients look at our reviews?” I feel like most of them are not even looking. They see your work online or they're referred by a particular person. A lot of times you're blindly being like hyping salon, look at their reviews. They are like, "I'm not that one." I'm like, "I don't trust you anyway. You're willing to come into the salon you've never heard of just based on the reviews." Those times are over. The reviews have less and less power which is good to make me feel better. I don't look at them. I have occasionally encouraged good reviews but I'm not obsessing about the review.

Thanks to social media, Instagram, Facebook and whatever other social platforms we use. We don't necessarily have to rely so much on Yelp anymore which is great because even though social media is a devil of its own, we can mark it that way and reach the audience that we want in our chair. They can see our work, know, like and trust us before they even get into the salon.

They see my personality enough on there. One thing I've tried to avoid that I feel like as a trend on social media is that hairdressers want clients to feel bad for being clients.

I've seen that and it is driving me up the wall. I feel like you should be happy that you have clients that are reaching out to you for appointments instead of bashing them and making them feel bad by the way they're talking to you.

They're like, "Here's the text that we got. Here are the messages. I've crossed their name out." That person knows and they follow you probably. If they go and see that, they're going to feel like shit. It's not a good look for you. It makes you look like an office. We're talking about reviews. We're saying stuff about reviews but in a general way, if you look at my page, I don't take these reviews and share them and anytime I have a bad interaction with a client’s post blame it. There was one that was like, “How not to book?” They shared text messages. Some of these are pretty casual. It was like, "How do I get set up for an appointment?" They're like, "You shouldn't do this. What you should do is have bullet points ready."

They're like, "You need to send me pictures. You need to do this. You have to talk to me and tell me what your past history was with your formulas."

“Then you got to send your vaccine card as well.” Every little piece of info they can get about you or they're going to shame you for attempting to give them money. It's the way that it feels to me. Even these people's reviews, I'm not going to say their names so you cannot find them. I'm not going to make a big thing online. It's one thing to vent a little bit here and there. It is a trend to be like, “We are undervalued. We're treated like garbage and these clients need to be different.” That has not been my experience. Maybe I'm lucky. I've set my value and they've met those expectations for me. They've appreciated what I've done as long as I've been giving something good. Oftentimes if you are having a reoccurring, often you are having to deal with these fines that are rude to you or they don't appreciate you, it might be a time to look inward a little bit. If your reviews are not 100 to 500, they're flipped or if they're 50/50, it's probably not the client. We still have a job to do.

If you're complaining about a client texting you to say at 11:00 PM at night then don't give them your phone number to text you or put your phone on Do Not Disturb.

Text them back the next morning.

This is more about setting up your professional boundaries more than it is about trying to tell your clients how to speak with you. That's your fault. You need to learn to establish those boundaries from the start. If you haven't figured out a way to do that then you need to do some serious work on your own business on what you believe and on how are you going to share that message with those new customers coming into your business.

If they can get access to a phone number, they can text you whenever they want. I'm a night owl. I'll remember something at midnight and I'll send a DM. Not expecting to get something back but I'm like, "I got to tell Ryan that I'll see him tomorrow on the show." I'll send that late at night and then maybe I'll see it from you tomorrow. If you're doing that for digital messaging, expect text all the time. It's another thing. It's midnight. They send it at 12:05. They're like, "Why didn't you respond?" One-star review for no response. That's different. Receiving the message, I'm like, "Please, hopefully when I wake up there are messages on there." We need those clients to come in.

I also think that these stylists that are putting their clients on blast were misguided. They haven't figured out how to serve their audience with their page. They're trying to decide with stylists if their goals get butts in their chairs. They're going about it entirely on the way.

It’s not about connecting with the hairdresser community. You should be using your social media right to build your business too. It's different for you and me. Our social media is about connecting with hairdressers. It's about education and entertaining them. If you are the average stylist. What social media is generally use? I use it mostly for the client-based thing. I put out what I wanted to get. If you're putting out complaints about crazy clients not to talk about manifesting but you're manifesting crazy energy.

Crazy styles are going to follow you.

Are not just like you and you got clients that are like, "I was going to go there but I don't want to end up with a text message posted to the internet because I phrased something the wrong way for goodness’ sake."

You're starting and creating more drama by this. This is going to fill your life.

I saw a post that said, "If somebody is talking shit about somebody to you, expect that they're talking shit about you too when you leave. If that person is sitting there talking shit, they're talking shit about you as well as soon as you're gone." If you're a client and you see somebody posting bad things about clients, I'm thinking they probably talk about me as soon as I leave as well. I got put through some little trends like a joke video about the client that won't lean their head down. That's all in good fun. Maybe if I have to, they'll put their heads down but not a personal attack on it.

That was hard to even get them to put their heads up because they are always on their phone.

You see all clients like a toddler. You're like, "Here's an iPad. There you go. I put Shrek 2 on for you to get you looking down." Now I have those cases. They have a little armhole. Take a little arm split in the cape and they're perfect by little T-Rex arms. We can have your hands out. I'm into it.

It's awkward in the cape too when the cape's covering you and your arms are hanging out like they don't know what to do.

I'm turning your show into This is a Bad Idea talking about a bunch of different things that maybe we shouldn't talk about. There are a lot of female hairdressers that don't want to do male clients. A big part of that is not being able to see the male client's hands in the case. There had been a few moments where there's some weird movement on the back of the cape. Have you not heard this from female hairdressers?

No, I haven’t. Tell me more. I’m curious.

Maybe it's nostalgic. Almost none of the hairdressers that work in my salon one is the guy. It's because they've had a guy be creepy while they're doing their hair, either at the washbowl or they're getting shampooed. The guy is like, "I wish I could send you home with me.” He does something like that. For some reason, reversing the roles is way creepy or way worse. I've had some stories. This is not as many. They felt the guy may have been saying hello to himself under the cape while they were getting their hair done. If you have a little arm foot, you can be like, "Put your hands where I can see it. Make sure you're not doing anything weird under there."

One red flag would be too if the guy comes in with a big smile on his face and also those tight '70s shorts. Those are the ones.

He's got large popcorn. "Why do you have large popcorn in your lap right down?" We had a Peeping Tom once at the salon. Our last location had a courtyard out front. There was a guy that was meandering around the courtyard being a little sketchy. He was coming up to the window and looking in. He's doing something strange. He went behind this one little pillar and was looking in. He was helping himself up there looking into our salon. These are all women.

Maybe he was looking at you.

Our social media is about connecting with hairdressers. It's about education and entertaining them.

I'm not as pretty. I'm nothing to look at. I didn't notice at first and then they were like, "Jac, how do you think about this? There's a guy out there touching himself in the courtyard and he keeps on coming up to the windows, looking in and then going to touch himself behind this wall." I run out and I'm like, "What the hell are you doing out here?" He's like, "Nothing." He starts zipping. He's unzipped behind the wall and he says that he couldn't find a bathroom. He was about to go right there. I'm like, "First of all, not an excuse. You don't get to peek at the wall outside my salon because you can't find a bathroom. Walk in and ask if you could use the bathroom somewhere. It's anywhere. We probably would have let you." He was not using the bathroom. He's standing over here. That was a family show but that's what was going on. I had to chase him off. I was like, "Get out of here. Get going." Luckily, he did not come back.

I've been out of the salon for years.

Things have gone downhill. Things have gotten worse.

Especially if you're looking for stimulation through a hair salon window, you got problems.

It got over stimulating. They're like, "I need to risk it."

There are so many better ways to be a successful Peeping Tom, behind the tree, looking at somebody's house.

That is Ryan's advice, not mine. It is an option. I'm a little bird out here. We're doing Masters of Balayage in Florida. I've never done it before. How excited are you? This is like shows are back. You'll be the first show that I've done in years.

This is a big show too. We are super pumped about this. I can't wait to see what you bring to the stage and what kind of bad ideas you decide to give the audience.

Should you attend this segment?

I don’t know.

How is this set up? Is it multiple stages at the same time or it's one at a time as you go through?

It's two days but there's a main stage day and that's the big day on a Sunday. It's going to be from 9:00 to 7:00 nonstop entertainment, education, coaching, some of the best speakers on the planet. We even have people outside of the industry that had been on the stage with Tony Robbins, Brendon Burchard, Dean Graziosi. It's going to be insane.

We have been promoting. It's going to be a blowout.

We've been shocked by the amount of people that have already signed up for it. We already have hundreds of tickets sold. It's on fire. We're all ecstatic and thrilled for this to happen. It's happening on this beautiful white sand beach in Clearwater, Florida in Wyndham Hotel. We were one of the first events to be at this incredible hotel. People so much want to get together, have community and celebration. We've got this incredible party. It's called The Hero Party. It's a costume party where you dress up as your favorite hero. We're probably going to get sloshed with tequila. It's going to be a great time like hairstyles too.

It's in Clearwater, Florida doing a pool party. When the sun's already going down is the way to do it. I've been thinking about superheroes for you. Who should you be? I'm about to look up an image of a superhero that would be a good one for you. It's about the hair.

I wanted to come up with some kind of a superhero that I'm going to be excited to dress up as. I'm thinking of an Ironman vibe.

I do think you could do Tony Stark. I was thinking Reed Richards though, who is Mr. Fantastic from Fantastic Four. He has your hair. You have to do these two little silver streaks on there. Who it's being played by is Jim from The Office. I think that you would make a great Reed Richards. He would be perfect for you. I could see you as a Green Arrow. He was a bit of a blonde. Your Master of Balayage here. You could do your hair a little bit lighter and then you could do a Green Arrow look as well. You could probably do that well.

At the risk of sounding ignorant, please tell me who Green Arrow is.

I'm a huge comic book nerd. When you said that you wanted to do this, I was excited about it and immediately was thinking I can go through a bunch of the costumes I already have. I could do a new costume. I've been lifting at the gym. I want to go full-on Aquaman. I'm going little shorts and letting it all hangout. Hopefully, it's not hanging too far.

You posted something. You were lifting pretty heavy like 225.

I put it up twice but I also don't have a spot. I'm a little more afraid to get to truly backed out. I text my brother and he was like, “You are flying too close to the sun.”

You dropped that. You're looking a little silly with it waggling off your chest and hits the floor.

Luckily, I don't lock it in so I would tip it out. I would drop it off to the side like that. He's pretty badass, got the scruff, got the haircut. Batman got trained at the League of Shadows, which is like an assassin school. He essentially took all of that. Ra's al Ghul was the guy who leads the League of Shadows. They were enemies and stuff. Batman is using it for good. Green Arrow also is a defect from the League of Shadows, another rich boy that is a playboy by day and a superhero by night. He uses all arrows. Their CW did a show, that was okay but he is one of my favorite characters in the comic. It's an easy one. You get a green hoodie and you wear it up. You get the green mask and hold a little arrow. It's not too difficult one to do. I'm thinking of what I don't have to do anything.

I was looking at Ironman. There are a lot of pieces to that costume. It's intense. Some of them were over $1,000 to get all these custom pieces. It's a commitment.

You have to go all that. It would have to be animatronic and light up. I'm going to do a trident, the little green booties and green shorts. We'll see how that goes. I don't have the Jason Momoa tattoos but I've got some. We'll see how that goes. I can draw on them. I need to stick on.

Get those stick-on ones. That’s great.

This hairless like that's the thing that's not going to happen for me. People are going to take anything, "You're wearing a wool vest?" It's the way it looks. I don't how Jason do his hair.

You can let it all hang out like Thor did in Endgame of the Avengers.

Beer belly Thor. That's a great one. If I did that, you could be Star-Lord from Guardians of the Galaxy. They have that rivalry and then we can go at each other. We can make these pretend jokes to each other on that day who even gets it.

I'll have to grab Walkman with a cassette.

You got a superhero look. You have a whole gamut range of superheroes. There's a great superhero show called Invincible. It was a comic. It became a show on Amazon Prime Video. If you're in superhero stuff, watch Invincible. That is another good one. That could be a great costume for you as well. It's pretty brutal. It takes it to another level of what would happen if you were a superhero. If you are not Superman. You can freeze things. You've got ice power. What happens then? You're freezing stuff. You get shot and you die. You are not invincible. You don't have super strength. You're able to do three things. You need to stay home and do ice sculptures. You're not a hero. You have to be invincible.

You can have fun with it and maybe meet some people after that at a party. Not everybody can be Wolverine. You get shot and you squeeze the ball out ready to heal.

There are only a few superheroes that could be superheroes in the real world. Otherwise, it’s like, "I run fast but somebody came up behind me and stabbed me. That was it. I didn't see it." That's the way it would go. In the show Invincible, that's the way it is. The superheroes are not invincible. They ended up getting pretty horribly maimed. It's pretty brutal.

I was watching your video and you started to go in and out, static and you started to disappear a little bit. I'm like, "What is he doing?"

My career was dematerialized. I bring myself back together.

I was like, "He's talented. He is a superhero and showing me his powers right now." It's been an awesome time connecting with you and talking about nothing. How can people find you, find your show? Where do they go?

You can get This is a Bad Idea on Apple Podcasts, Spotify, anywhere else you get your shows. You can follow us on Instagram @TIABIPodcast. You can find it on my page. I'll have a story highlight for it. You can find everything through me if you want. I have new episodes every Sunday.

You have a new subscriber right here on the show.

Thank you, Ryan. It's great hanging out.

Next time I'll see you, we'll be on stage at the Hero Retreat in August 2021. Talk to you then.

Important Links:

• Jacob Khan: How The Fancy Man Approaches Self-Innovation - Previous episode
• This Is A Bad Idea - Apple Podcasts
• Crocs Are Not Edible - Apple Podcasts
• Yelp Is The Devil - Apple Podcasts
• Spotify - This Is A Bad Idea
• @TIABIPodcast - This Is A Bad Idea

About Jacob Khan

Jacob is the Co-Founder of Fancy Hairdressers, brand ambassador to Goldwell, and internationally recognized educator, and entrepreneur. Specializing in all things cut and color he has developed a brand of education with a simplified style that has noticeable and impactful results. Fancy teaches real salon techniques tailored to bring you real salon success.

Before hair, Jake was in musical theater and writing/ performing comedy. Those roots helped shape Fancy education making it approachable, entertaining, and fun!

When he is not doing hair Jacob loves to play pool and read comics. He is also an avid axe thrower! You can often find him in his backyard throwing a hatchet at a target.